Frequently asked
Stay
Standard check-in 14:00, check-out 12:00. Early check-in and late check-out can be arranged free of charge subject to availability, please let us know in advance.
Yes, an Aegean breakfast is included with all rates. Served in the courtyard 08:00 – 11:00. For dietary needs (vegan, gluten-free) please give us a day's notice.
Sixteen, across three types: bay-window, loft suite, and jacuzzi. See the Rooms page for details.
Of course. We recommend our bay-window rooms for solo stays. Thanks to our Social House approach, solo guests easily find conversation in the lounge and at the breakfast table.
Amenities
The pool runs from early May to the end of October. Depending on weather, the season can extend a few weeks.
All staying guests are welcome. One session per week is included in your stay; additional sessions cost TRY 350.
The pool bar is reserved for hotel guests and pre-booked Day Pass holders.
A limited daily allocation for visitors who'd like to spend the day with us without an overnight stay. Includes pool access, a lounger, towel service and bar credit.
Children & Pets
Our loft suites accommodate two adults plus a child. That said, Als is a quiet boutique address; we don't have a kids' club, kids' menu or play facilities. Families are welcome, though it's not a child-led holiday.
Small companions under 10 kg are welcome in selected rooms with prior notice. A daily cleaning fee applies; leashes are required in shared spaces.
Payment & Cancellation
Visa, Mastercard, American Express and bank transfer. Installment options for domestic guests vary by booking channel.
Cancellation terms depend on the platform you booked with (Booking.com, Expedia, Airbnb, etc.). Please initiate any cancellation or modification through that platform. For direct bookings, full refund up to 7 days before arrival.
Partial refunds for unused nights are reviewed on a case-by-case basis.
Location & Transport
İzmir Adnan Menderes Airport is roughly 70 minutes away. Door-to-door transfer is available, request it with your booking. Free guest parking is available if you're driving in.
Ilıca about 9 minutes; Çark 12; Boyalık 16. You'll find the best beach clubs on LIQAVO; our concierge team is happy to pre-reserve a cabana on your behalf.
Yes — we work with LIQAVO. Our concierges suggest the right place and reserve it on your behalf.
Need to change a reservation?
Please proceed through the platform you originally booked with.
